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Privacy Policy & Terms of Use

Effective Date: April 22, 2025

This Privacy Policy outlines how Short Term Storage LLC (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access our website (www.shorttermstorage.ae) or use our services. By continuing to use our website, you consent to the practices described below.

  • 1. Information We Collect

    We may collect the following types of data:
    ●Personal Information: Name, phone number, email address, delivery address, and billing information
    ●Technical Data: IP address, browser type, device information, time zone settings
    ●Usage Data: Pages visited, click behavior, referring URLs
    ●Marketing Data: Your preferences for receiving marketing communications from us

  • 2. How We Use Your Information

    We collect data in the following ways:
    ● When you submit a form or inquiry
    ● When you book a unit or make a payment
    ● Through cookies, web beacons, tracking pixels, and similar technologies
    ● From third-party services (e.g., Facebook, Google Ads) that you may interact with via ads or social platforms

  • 3. Use of Cookies & Pixels

    We use cookies and tracking pixels to:
    ● Personalize your browsing experience
    ● Measure ad performance and website traffic
    ● Retarget visitors with relevant advertising across platforms (Google, Meta, etc.)
    ● Analyze website behavior through tools like Google Analytics, Meta Pixel, and LinkedIn Insight Tag

    You can control or disable cookies at any time through your browser settings.

  • 4. Third-Party Advertising & Analytics

    We partner with trusted third-party platforms for advertising and analytics:
    ● Google Ads
    ● Meta (Facebook/Instagram)
    ● LinkedIn
    ● Hotjar / Google Analytics

    These tools may use cookies and anonymous identifiers to track performance and serve personalized ads. We do not sell or share your personal information with third parties for their own marketing.

  • 5. Legal Basis for Processing Data (GDPR/International Compliance)

    We only collect and process your data when:
    ● It is necessary to fulfill a contract (e.g. booking a storage unit)
    ● You’ve given explicit consent (e.g. opt-in forms)
    ● It is required for legal or tax obligations
    ● We have a legitimate interest (e.g. site security, improving services)

  • 6. Data Storage & Security

    We implement strict security measures to protect your data:
    ● Encrypted payment gateways
    ● Secure servers and firewalls
    ● Internal access controls While we do our best, no method of transmission is 100% secure, and you share data at your own risk.

  • 7. Your Rights

    You have the right to:
    ● Access the personal data we hold about you
    ● Request correction or deletion of your information
    ● Withdraw consent at any time
    ● Object to marketing communications
    ● Lodge a complaint with a data protection authority

    To exercise these rights, email us at info@mySTS.ae.

  • 8. Communications & Marketing

    We may send you updates, promotions, or service notices via:
    ● Email
    ● SMS
    ● WhatsApp or Messenger (only when you have opted in)

    You can unsubscribe or opt-out at any time by following the links in our messages or by contacting us directly.

  • 9. Children’s Privacy

    Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

  • 10. Policy Updates

    We may update this Privacy Policy periodically. Changes will be posted on this page and reflected by an updated “Effective Date.” Continued use of our website implies your acceptance of any changes.

  • 11. Terms of Use

    By using our website and services, you also agree to our Terms and Conditions, which govern bookings, payments, access, and facility use.

  • 12. Contact Us

    Short Term Storage LLC
    📍 Unit 12, ABA Avenue, Al Quoz Industrial Area 2, Dubai, UAE
    📧 info@mySTS.ae
    📞 +971 54 788 2221
    🌐 www.shorttermstorage.ae